This Privacy Policy explains how LEEN PRODUCTS LLC ("Leenpro", "we") handles personal information when you visit leenpro.shop or place an order. It covers visitors worldwide, including the EU/UK (GDPR) and California (CCPA/CPRA).
1. Information we collect
- Order & contact data: name, email, phone, billing and shipping address.
- Payment data: processed by Stripe and PayPal. We receive confirmation and limited details (e.g. card brand, last 4 digits) but not full card numbers.
- Account & communications: messages you send via our forms and support email.
- Usage & device data: IP address, browser type, pages viewed, and cookie identifiers (see Cookies).
2. How we use your information
- To process, ship and support your orders.
- To respond to enquiries and bulk-order requests.
- To prevent fraud, secure the Site and meet legal obligations.
- To improve our products and (with consent) send marketing you can opt out of at any time.
3. Legal bases (GDPR)
- Contract: to fulfil orders you place.
- Legitimate interests: fraud prevention, security and improving our store.
- Consent: non-essential cookies and marketing emails.
- Legal obligation: tax, accounting and compliance records.
4. Who we share information with
We share personal information only with service providers who help us run the store, under contract and only as needed:
- Payments: Stripe, PayPal.
- Shipping & fulfilment: carriers and logistics partners.
- Email & support: our transactional email provider.
- Security & analytics: bot-protection and (with consent) analytics tools.
We do not sell your personal information for money. See the California section regarding "sharing" for advertising.
5. Cookies
We use essential cookies to run the cart and checkout. With your consent we use analytics cookies to understand and improve the store. You can accept or reject non-essential cookies in the banner shown on your first visit, and change your mind any time by clearing the choice in your browser. Until you consent, non-essential cookies are not set.
6. Data retention
We keep order and tax records for as long as required by law (typically up to 7 years), support messages for up to 2 years, and analytics data for a shorter period. When data is no longer needed, we delete or anonymize it.
7. International transfers
We are based in the United States. If you contact us or order from outside the US, your information may be transferred to and processed in the US and other countries where our providers operate, with appropriate safeguards (such as Standard Contractual Clauses) where required.
8. Your GDPR rights
If you are in the EU/UK, you have the right to:
- Access a copy of your personal data.
- Correct inaccurate data.
- Erase data ("right to be forgotten").
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time.
To exercise any right, email privacy@leenpro.shop. We respond within 30 days. You may also complain to your local data protection authority.
9. California rights (CCPA / CPRA) — Do Not Sell or Share
If you are a California resident, you have the right to:
- Know what personal information we collect, use and disclose.
- Delete personal information we hold about you.
- Correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of personal information for cross-context behavioral advertising.
- Limit the use of sensitive personal information.
- Non-discrimination for exercising your rights.
We do not sell personal information for money. If we ever enable advertising cookies that qualify as "sharing" under the CPRA, you can opt out by rejecting non-essential cookies in our banner or by emailing privacy@leenpro.shop with the subject line "Do Not Sell or Share My Personal Information". We respond to California requests within 45 days.
10. Security
We use encryption in transit (HTTPS), reputable payment processors, and access controls to protect your data. No method of transmission is 100% secure, but we work to protect your information and notify you of material breaches as required by law.
11. Contact
Privacy questions or requests: email privacy@leenpro.shop or write to LEEN PRODUCTS LLC, 1700 S Dixie Hwy, Ste 502, Boca Raton, FL 33432, USA.